West Berkshire Community Hospital

West Berkshire Community Hospital 2024-05-15 Person 5 5 0

Very lovely greeting from receptionist, everything explained and all questions answered. Nurse who took care of me explained everything and was very lovely natured and made me feel very comfortable. Great service all round, thank you for such a pleasant visit

Great overall can’t fault so no improvements to recommend

West Berkshire Community Hospital 2024-05-14 Person 5 5 0

Fantastic care from [name removed], very thorough in examination and obtaining history of making issues. Thoughtful, kind and unassuming approach, felt very comfortable working with him and he gave full explanations as to care plan, identifying why I had pain and a plan to make it better. A credit to the Department and the NHS too!! Thank you [name removed]

Temperature bit warm in the treatment room areas. Toilets in main corridor not very clean

West Berkshire Community Hospital 2024-05-14 Person 5 5 0

Good listening skills Patient

Nothing very happy

West Berkshire Community Hospital 2024-05-14 Person 5 5 0

The Senior Physio ([name removed]) clearly knows his profession and his advice/exercises are taking effect. Early days but I am beginning to feel more confident about the pain easing.

My exercises are focusing on strengthening and load bearing and often lead to muscle pain. Would be useful to know how to stretch my leg muscles.

West Berkshire Community Hospital 2024-05-14 Person 5 5 0

Finally got to see my Scan, everything explained. Good information

B/A

West Berkshire Community Hospital 2024-05-14 Person 5 5 0

[name removed] is an extreme professional and listened to me

Appointment time was running quite late, but the appointment date was fast so I can’t complain!

West Berkshire Community Hospital 2024-05-14 Person 5 5 0

All of the above are true

Nothing

West Berkshire Community Hospital 2024-05-14 Person 5 5 0

Very welcoming and knowledgeable made me feel at ease and explained everything as we went along. Gave a choice of procedures for treatment. Very satisfied just hope outcome is good

Nothing

West Berkshire Community Hospital 2024-05-14 Person 5 5 0

[name removed], the physio, was super helpful and really listened to my issues. The exercises she prescribed really helped me.

Nothing. Can’t fault it

West Berkshire Community Hospital 2024-05-14 Person 5 5 0

I was treated with care and listened to and I am involved in my treatment

The car park has a slope that was a little difficult regarding getting out of my car which caused pain to my knee .. other than that it was a good visit